2020 EOY Independent Automotive Repair Shop Health & Part Delivery Disruption Update
As of December 2020, ninety-one percent of independent automotive repair shops reported a decrease in revenue this year. 18.5% of shops report they have returned to ‘normal’ revenue levels while 1.3% do not expect to financially recover. In May 2020, shops had a more optimistic view on when revenue recovery would occur (May 2020 – IMR Insight). However, 10 months into the pandemic 17.4% of shops expect it to take more than a year to recover which is up from May when only 2.5% of shops expected it to take more than a year to recover.
During the peak pandemic lock-down months, independent automotive repair shops reported having a disruption in sourcing or purchasing parts. In May 2020, 25.8% said they either ‘Very Frequently’ or ‘Frequently’ had a disruption. That has now decreased to 3.6% and more shops are experiencing this issue ‘Occasionally’.
As of December 1, 2020, nearly 20% of independent automotive repair shops report purchasing parts from suppliers that are new to them, down from 47.2% in May. The purchase frequency is low with 58.6% reporting they rarely purchase from these new suppliers.
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Automotive Repair Shop Health, Automotive Repair Shop Pandemic COVID-19, Automotive Repair Shop Parts Delivery Disruption, Automotive Repair Shop Revenue Trends, Independent repair shop purchase behavior, Independent repair shops
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